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“Quality & personalisation are at the heart of everything we do.”
What can we custom craft for you?
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Cabin Houses
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Garden Rooms
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Hot Tubs
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Living Pods
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The Bespoke Build Journey
We handle every stage of your project, from initial design and build to final touches and beyond.
Every Step | End-To-End Solutions
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Choose Your Build | 1
We specialize in fully customizable wood-based creations, from grill houses to hot tubs. Whether you need a single setup for your home or a large-scale retreat for commercial spaces, we’ve got you covered.
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Design Your Build | 2
Use our design forms to easily customize your build, with images to guide you through each design option. Once you submit your design, we’ll provide an estimated price and build time. Need a hand? Just request a call back.
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Price Up Your Project | 3
After submitting your design request, we’ll price up your project, tailoring the cost to your design and needs. You’ll see estimates for each element as you go, and once we have your details, we’ll confirm the final cost.
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Secure Your Spot | 4
Once your design is finalized and priced, we’ll send you a link to secure your spot with a £250 hold. After payment, we’ll give you a detailed build summary and invoice, and then move on to the deposit stage. We prioritize builds based on when the £250 hold is paid, so we can focus on projects that are ready to go.
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Pay Your Deposit | 5
After paying the £250 hold, we’ll send a detailed build summary and an invoice for the deposit, typically around £5,000. The lead time starts once we receive the deposit. We require no more than 50% of the total invoice upfront, with the rest due upon delivery. Payments are invoiced; we don’t accept credit cards. Contact us for financing options.
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We Get To Work | 6
Once we receive your deposit, we’ll start your build, order materials, and prepare for build day. You’ll be contacted by your delivery person, who will update you on lead times and ETA and will arrange the delivery with you.
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Final Payment on Arrival | 7
When we arrive, please settle the remaining balance before we start the build or unload from the trailer. We’ll begin once payment is cleared. Details for offloading or on-site building will be outlined in your initial build summary and invoice, based on your build type and access.
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Finishing Touches | 8
If you need extra services like staining or painting, we can do those on-site if you book in advance. Pricing depends on the size of the build and the paint style.
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Aftercare & Matinence | 9
Once your build is complete, we’ll provide all the info you need for long-term care. For questions, we’re just a call or email away. If you need extra work or a site visit, we can arrange it with a call-out fee and discuss any additional costs. You’ll also receive your warranty and aftercare link.
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Growth & Development | 10
If you want to make changes or add to your build in the future, we’re here for the long run. We can assist with additions and work closely on long-term commercial projects and expansions. Returning customers also benefit from great perks for completing multiple projects with us.
✔ Family-Run Expertise
✔ End-to-End Service
✔ Custom Builds
✔ Commercial Retreats
✔ Sustainable Materials
✔ Personalized Care
✔ UK-Wide Service